Zoom

What is Zoom?

Zoom is a cloud-based platform and video conferencing tool that allows for virtual meetings, calls, and collaboration via video, audio, screen sharing, and chat. It offers both free and paid plans and is accessible on various devices, enabling features like whiteboards, instant messaging, and more for both personal and professional use.

Google AI

Zoom client software runs on Windows and Mac computers. Zoom client software will be installed on your computer the first time you join a Zoom meeting.

Why Zoom?

Zoom provides a means of remote distance learning from your home or anywhere in the world. You can take your music lessons via the Internet instead of in person at the school.

Equipment Requirements

A computer with Zoom client software installed.

If you experience issues with Zoom, please refer to the Zoom Support Frequently Asked Questions.
Computer accessories including a web camera and audio output via either speakers or headphones. The camera should be preferably high-resolution that produces clear video and can be aimed at your hands to allows the instructor to see what your hands are doing.
A high-speed or broadband connection to the Internet.

Enrollment Requirements for Zoom Lesson Delivery

Prepay your lessons. Apple Cash, Venmo, and PayPal are acceptable forms of payment.
Allow sufficient time for payments to clear and the school to be notified of your payment. You will be notified by the school when your payment is received.
In order to maintain a steady lesson schedule, regular advance payments should be made, allowing sufficient time for processing and notification.

If using Apple Cash to pay for your lessons, please contact Kumu Alan Akaka to make initial arrangements.

If using PayPal to pay for your lessons you must have a verified PayPal account. To sign up, see the PayPal website.

If using Venmo to pay for your lessons you must have a verified Venmo Account. To sign up, see the Venmo website.

New Online Lesson Rates (October, 2025)

PAYPAL (Includes PayPal transaction fee)

30 minute lesson — $36.50
60 minute lesson — $67.95
4 60-minute lessons — $250.80 (bundle rate)
5 50-minute lessons — $303.00 (bundle rate)

APPLE CASH & VENMO (Get in touch with the school for the Ke Kula Mele username)

30 minute lesson — $35.00
60 minute lesson — $65.00
4 60-minute lessons — $240.00 (bundle rate)
5 50-minute lessons — $290.00 (bundle rate)

Lesson Delivery

Once payment has been cleared, a time will be scheduled for the first lesson that is agreeable to both the student and the school.
The school will email you your Zoom connection information.
Be sure to test your connection prior to each session.
An email account should be open throughout the lesson, preferably one that can receive .mp3 files, .pdf files and .zip files as needed.
Playing together successfully is dependent on robust and effective connection speeds and might not be possible at all times.
Poor remote connections can sometimes be rectified by ending and reinitiating the connection.
Time management is important, so students are requested to stay focused throughout the lesson. The instructor will manage the lesson time as appropriate.

Canceling and Rescheduling Remote Lessons

Once allocated, remote lesson time slots belong to the student and under normal circumstances cannot be assigned to anyone else. It is difficult to reschedule a cancelled lesson, and if the lesson cannot be rescheduled, the lesson will be forfeited.
Requests to reschedule a remote lesson must be made at least 48 hours in advance. The school reserves the right to reschedule the lesson or to have it forfeited. Please see Making Up Private Lessons on the School Policies and Protocols page.

Tips for a Productive Zoom Lesson

Have all materials, audio files, instrument and equipment ready.
Set the webcam so the instructor can see your instrument fretboard as required.
Maintain focus on the lesson.